Imagine our surprise, and excitement, when we received this email last night:
"We are so happy to announce that Precision Acura of Princeton has won the 2010 DealerRater Acura Dealer of the Year award. We know that
you and your team work very hard to provide excellent customer service and your
customers have shared reviews of their great experiences with the DealerRater
community.
Again, congratulations!
The DealerRater Team"
Of course it's an honor to be recognized by DealerRater.Com but it's a bigger honor that we were recognized because of our terrific customers who were kind enough to write reviews about us as they help us continue to work hard to constantly improve our processes.
We would also like to congratulate the other dealers who won this award for their respective franchises!
FOR IMMEDIATE RELEASE
DealerRater names World Toyota 2010 Dealer
of the Year
DealerRater
awards their highest honor for best-in-class dealerships that provide quality
customer service. Twenty-four manufacturer categories were represented in the
awards, an increase from five in 2009.
Waltham, MA (January 14, 2010) -
DealerRater, the nation's premier car dealer review website, announced
today the results of the 2010 DealerRater Dealer
of the Year awards. This honor
is given for distinction in customer satisfaction based upon
customer's reviews of their dealership experience generated on the
DealerRater Web site.
The 2010 overall DealerRater Dealer of the Year winner is World Toyota of Atlanta,
Georgia, managed by Mike Balog. This dealer is also the recipient of the
DealerRater Toyota Dealer of the Year
award. They have received more than 250 reviews and have a 24-month score of
4.9 out of 5.0.
Additional 2010 DealerRater Dealer of the Year award winners for their
respective brand category are:
- Precision
Acura of Princeton of Lawrenceville, New Jersey and managed by Drew
Sciaulino
- Bernardi
Audi of Natick, Massachusetts and managed by Bob
Grelotti
- MileOne
Tischer BMW of Silver Spring, Maryland and managed by Larry Sevrin
- Jeff
Wyler Florence Buick Pontiac GMC of Florence, Kentucky and managed by Paul
Rini
- Mountain
View Chevrolet of Chattanooga, Tennessee and managed by Jason Whittle
- Hall
Chrysler Jeep Dodge of Virginia Beach, Virginia and managed by Chris
Colbert
- Irwin
Ford LINCOLN Mercury of Laconia, New Hampshire and managed by Al Faro
- DCH
Academy Honda of Old Bridge, New Jersey and managed by Peter Ghaw
- Hyundai
of St. Augustine, Florida and managed by Andrew Difeo
- Infiniti
of Scottsdale, Arizona and managed by Ken Schatzberg
- Jaguar
Houston North of Houston, Texas and managed by Jason Lacher
- Jeff
Wyler Springfield Automall of Springfield, Ohio and managed by Jay
Lawrence
- Land
Rover Houston North of North Houston, Texas and managed by Jason Lacher
- Ira
Mazda of Danvers, Massachusetts and managed by Chris
Gannett
- MileOne
Mercedes-Benz of Annapolis,
Maryland and managed by John
Dunphy
- Checkered
Flag BMW MINI of Virginia Beach,
Virginia and managed by John
Hall
- MileOne
Herb Gordon Nissan of Silver
Spring, Maryland
and managed by Van Westerlund
- Checkered
Flag Audi Porsche Jaguar of Virginia
Beach, Virginia
and managed by Richard Hutsko
- Cityside
Subaru of Belmont, Massachusetts and managed by Rick White
- Volkswagen
of Freehold, New Jersey
and managed by Mark Giovanni
- Hassel
Volvo of Glen Cove, New York and managed by Frank Mastrovito
- Harbro
Sales & Service, Inc of Linwood,
Massachusetts managed by Tim
Hare
"We are proud of all of our award recipients and
excited to be able to recognize them for their outstanding performance,"
stated Chip Grueter, president of
DealerRater. "Our overall winner, World Toyota is a first-time recipient
this year. We offer them our congratulations and look forward to their
continued success!"
Each of this year's award winners has demonstrated
consistently high PowerScoreTM ratings for customer satisfaction,
placing them in the top of their class.
Each dealership's PowerScoreTM is
determined using a Bayesian algorithm that factors in the dealership's
average DealerRater.com user rating over each of the year's twelve months
and the total number of reviews written about the dealership during the
calendar year. The dealership must also have at least twenty five (25) new
reviews written on DealerRater during the previous calendar year and an average
rating greater than 4.0, with 5.0 as the highest possible score. The
dealership that's awarded the DealerRater overall Dealer of the Year award is recognized for
having a PowerScoreTM that outranks other brand-specific Dealer of the Year winners.
About DealerRater.com
DealerRater.com was founded in 2002 as the first car
dealer review Web site worldwide. DealerRater.com is committed to providing a
central collection point for informative reviews. The site currently features
more than 24,000 US and International car dealers and more than 100,000 user
reviews. DealerRater.com provides the opportunity for users to search for car
dealerships, read current reviews, write their own review, and find car deals
- all for free. Car dealers are rated on the criteria of customer
service, quality of work, friendliness, price and overall experience.
DealerRater.com users also have the option to recommend the dealer to other
users and provide a descriptive review. Web site users and car dealerships may
post free auto classified ads. DealerRater.com visitors may request vehicle
quotes and Certified Dealers receive free vehicle leads.
About Chip
Grueter
Chip Grueter is the
president of DealerRater.com. Mr. Grueter founded DealerRater.com LLC in 2002
as a way for Web site users to share their sales and service experiences at
automotive dealerships with other Web site users. Mr. Grueter holds a Bachelor
of Arts degree from Boston
College. Mr.
Grueter's favorite dealership customer service perk is free vehicle
loaners.
For DealerRater information or to interview Chip Grueter, please contact Michelle Oldershaw at
800.266.9455 or visit www.DealerRater.com.
Contact:
Michelle Oldershaw, Director of Marketing
DealerRater.com, LLC, Waltham, Massachusetts
800.266.9455 x706
michelle@dealerrater.com
www.dealerrater.com